What do I need to provide to customize my Bazi bracelet?
You only need to provide your complete birth information: the year, month, day, and exact hour of your birth (in the Chinese lunar calendar or Gregorian calendar). We handle the complex Bazi analysis to design your unique energy blueprint.
Do you offer free shipping?
Yes! We are pleased to offer free standard shipping on all orders.
What is your return or exchange policy?
Due to the personalized nature of each bracelet, we generally do not accept returns or exchanges. However, if there is a quality issue or an error on our part, please contact us within 7 days of receipt, and we will gladly make it right.
How do I care for my bracelet?
To maintain its energy and beauty, avoid prolonged exposure to water, chemicals (like perfumes or lotions), and hard impacts. Gently wipe it with a soft, dry cloth. Periodically, you can cleanse its energy by placing it under moonlight or in the smoke of natural sage.
Can I gift a Lacqflow bracelet?
Absolutely. Many of our customers gift them to loved ones. During checkout, simply provide the recipient's complete birth details. You can also add a gift note for us to include.